Privacy
Policy
(Please Read Carefully)
Welcome to Rise Above Resources (“Company,” “we,” “our,” or “us”). We are a recruitment and staffing agency dedicated to connecting talent with opportunity.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.resourcesra.com), communicate with us, or use our services.
2. Information We Collect
a. Personal Information
We may collect personal information you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Resume/CV and employment history
- Job preferences and qualifications
- Any information submitted through contact forms
b. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent on site
- Cookies and tracking data
c. Communication Data (Dialpad & Outreach)
When you interact with us via phone, SMS, or messaging platforms (including Dialpad), we may collect:
- Call recordings and transcripts
- SMS/MMS messages
- Voicemail recordings
- Communication logs
3. How We Use Your Information
We use your information to:
- Provide recruitment and staffing services
- Match candidates with job opportunities
- Communicate with candidates, clients, and prospects
- Conduct outreach and prospecting for job opportunities or hiring needs
- Manage employment relationships and engagement
- Improve our website and services
- Comply with legal obligations
4. SMS & Communication Consent (A2P‑Compliant)
We use third‑party communication platforms such as Dialpad to send calls, SMS/MMS messages, and other communications related to recruiting, scheduling, and service updates.
By providing your phone number, you consent to receive SMS/MMS messages from Rise Above Resources. Message frequency varies. Standard message and data rates may apply.
- You may opt out at any time by replying “STOP.”
- For assistance, reply “HELP.”
- Messages may be sent using automated technology.
- Communications may be recorded or monitored for quality and training purposes.
5. Sharing of Information
We may share your information with:
- Employers and clients for job placement purposes
- Service providers (e.g., communication platforms, CRM systems)
- Legal or regulatory authorities when required
We do not sell your personal information.
6. Data Retention
We retain your information only as long as necessary to:
- Provide recruiting and staffing services
- Maintain business records
- Comply with legal obligations
7. Your Rights
Depending on your location (e.g., California residents under CCPA/CPRA), you may have the right to:
- Access the personal data we hold about you
- Request deletion of your data
- Request correction of inaccurate data
- Opt out of certain data uses
To exercise your rights, contact us at: info@resourcesra.com
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
9. Cookies & Tracking
We may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve services
You can modify your browser settings to decline cookies.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Rise Above Resources
📍 166 Geary St. STE 1500 #1335, San Francisco, CA 94108