Welcome to Rise Above Resources (“Company,” “we,” “our,” or “us”). We are a recruitment and staffing agency dedicated to connecting talent with opportunity. 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.resourcesra.com), communicate with us, or use our services.

We do not share, sell, or disclose mobile numbers or SMS opt‑in information to third parties for marketing or promotional purposes. Mobile information will not be shared with external companies except as required to provide our staffing services or comply with legal obligations.

2. Information We Collect

a. Personal Information

We may collect personal information you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Resume/CV and employment history
• Job preferences and qualifications
• Any information submitted through contact forms

b. Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent on site
• Cookies and tracking data

c. Communication Data (Dialpad & Outreach)

When you interact with us via phone, SMS, or messaging platforms (including Dialpad), we may collect:

• Call recordings and transcripts
• SMS/MMS messages
• Voicemail recordings
• Communication logs

3. How We Use Your Information

We use your information to:

• Provide recruitment and staffing services
• Match candidates with job opportunities
• Communicate with candidates, clients, and prospects
• Conduct outreach and prospecting for job opportunities or hiring needs
• Manage employment relationships and engagement
• Improve our website and services
• Comply with legal obligations

4. SMS & Communication Consent (A2P‑Compliant)

We use third‑party communication platforms such as Dialpad to send calls, SMS/MMS messages, and other communications related to recruiting, scheduling, and service updates.

By providing your mobile number to Rise Above Resources—whether through our website forms, job applications, onboarding documents, or by texting any Rise Above Resources phone number—you are providing express consent to receive SMS/MMS messages related to recruiting, job opportunities, scheduling, onboarding, employment updates, and service notifications.

How to Opt In (Call‑to‑Action): 

You may opt in to receive messages by:

• Submitting your phone number through our website or application forms
• Texting any Rise Above Resources number to initiate communication
• Providing your number to a recruiter verbally or in writing
• Completing onboarding or employment documents that include a mobile number field

Message Frequency: 

Message frequency varies based on assignment activity, scheduling needs, and communication requirements.

Cost Disclosure: 

Message and data rates may apply.

STOP Instructions: 

You may opt out of SMS messages at any time by replying “STOP”. You will receive a confirmation message that you have been unsubscribed.

HELP Instructions: 

For assistance, reply “HELP” or contact us at info@resourcesra.com.

Automation Disclosure: 

Messages may be sent using automated technology, including automated dialers or messaging systems.

Privacy Disclosure: 

We do not share, sell, or disclose mobile numbers or SMS opt‑in information to third parties for marketing or promotional purposes. Mobile information is only shared with service providers as needed to deliver our staffing services or comply with legal obligations.

• For full details, please review our Privacy Policy at: https://www.resourcesra.com/privacy-policy

5. Sharing of Information

We may share your information with:

• Employers and clients for job placement purposes
• Service providers (e.g., communication platforms, CRM systems)
• Legal or regulatory authorities when required

We do not sell your personal information.

6. Data Retention

We retain your information only as long as necessary to:

• Provide recruiting and staffing services
• Maintain business records
• Comply with legal obligations

7. Your Rights

Depending on your location (e.g., California residents under CCPA/CPRA), you may have the right to:

• Access the personal data we hold about you
• Request deletion of your data
• Request correction of inaccurate data
• Opt out of certain data uses

To exercise your rights, contact us at: info@resourcesra.com

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

9. Cookies & Tracking

We may use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Improve services

You can modify your browser settings to decline cookies.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Rise Above Resources

📍 166 Geary St. STE 1500 #1335, San Francisco, CA 94108

📧 info@resourcesra.com

Contact us any time